Questions about your service?  It may already be answered.  Select the category headings below to see questions and answers about solid waste collection in the City of Frankfort.

Service & Service Days- maximize/ minimize when clicked

  • What is my service day?
  • View the Service Days Map.  Residents can also find out their service day by calling the Solid Waste Department at (502) 875-8527.
  • My garbage/recycle container was not serviced.  What should I do?
  • If the container was at the curb by 7 a.m. on your assigned collection day and was not serviced, check the container for a violation tag explaining why the materials could not be collected.  If there is no tag, you can report a missed service using the WO link or contact the Solid Waste Department at (502) 875-8527 or Public Works at (502)352-2088.
  • What do I do if I forget to set out my trash, recycle or yard waste on my regular collection day?
      • You can either hold the material until your next scheduled collection day or take it to the County landfill using a free voucher or paying a small fee.  For more information visit the Franklin County website.
      • Link to Franklin County voucher page.
  • Curbside Collection-
    • Why didn’t they pick up my extra garbage bags sitting next to the cart?
      • Carts are serviced by fully automated garbage trucks operated by one driver.  The routes are set up to service the maximum number of carts efficiently and safely.  If items are not in the cart the driver would have to stop, get out, put the bag(s) in the cart and operate the robotic arm again.  If several household each put out an extra bag in the course of the day the routes could not be completed. 
      • If you need to dispose of garbage that cannot fit into your cart, you may purchase CITY OF FRANKFORT OVERFLOW BAGS at Kroger (East or West) or Pic Pac (downtown).  The cost of a roll of (6) bags is $6.  The additional cost pays for the additional crew members needed to run an additional truck specific for overflow bags and bulky items. 

FAQ - Frequently Asked Questions about the Solid Waste Department

    • What is “ FREE WEEK”?
      • The City of Frankfort provides residents and opportunity to dispose of additional garbage bags for free, during one scheduled trash day, every other month.  During “Free Week” garbage bags can be placed to the curbside without needing to be in a City of Frankfort Overflow Bag.  Please reference the “Free Week” schedule  for dates. 
      • In addition, please note that bulky items, such as furniture and appliances can be picked up at curbside on your regularly scheduled trash day.
    • I am physically unable to take the carts to the curb for collection.  What can I do?
      • Please contact the Solid Waste Department for additional information on disposal options.  (502) 875-8527
    • My neighbors never take their garbage/recycle cart(s) back to their house! What can I do about it?
      • City ordinance allows for containers to be at the curbside no sooner than the evening prior and should be removed promptly after being serviced.  If you are aware of someone repeatedly leaving the containers out beyond these time frames, please use the WO link or contact the Solid Waste Department at (502)875-8527 to report the issues.
    • What should I do with Household Hazardous Waste items, such as fertilizers, drain cleaners and gas?
  • Household hazardous waste (HHW) products should never be poured on the ground, down the drain, or thrown out with the regular household garbage.  Improper disposal
      • You can either hold the material until your next scheduled collection day or take it to the County landfill using a free voucher or paying a small fee.  For more information visit the Franklin County website.
      • Link to Franklin County voucher page.
  • Curbside Collection-
    • Why didn’t they pick up my extra garbage bags sitting next to the cart?
      • Carts are serviced by fully automated garbage trucks operated by one driver.  The routes are set up to service the maximum number of carts efficiently and safely.  If items are not in the cart the driver would have to stop, get out, put the bag(s) in the cart and operate the robotic arm again.  If several household each put out an extra bag in the course of the day the routes could not be completed. 
      • If you need to dispose of garbage that cannot fit into your cart, you may purchase CITY OF FRANKFORT OVERFLOW BAGS at Kroger (East or West) or Pic Pac (downtown).  The cost of a roll of (6) bags is $6.  The additional cost pays for the additional crew members needed to run an additional truck specific for overflow bags and bulky items. 
    • What is “ FREE WEEK”?
      • The City of Frankfort provides residents and opportunity to dispose of additional garbage bags for free, during one scheduled trash day, every other month.  During “Free Week” garbage bags can be placed to the curbside without needing to be in a City of Frankfort Overflow Bag.  Please reference the “Free Week” schedule  for dates. 
      • In addition, please note that bulky items, such as furniture and appliances can be picked up at curbside on your regularly scheduled trash day.
    • I am physically unable to take the carts to the curb for collection.  What can I do?
      • Please contact the Solid Waste Department for additional information on disposal options.  (502) 875-8527
    • My neighbors never take their garbage/recycle cart(s) back to their house! What can I do about it?
      • City ordinance allows for containers to be at the curbside no sooner than the evening prior and should be removed promptly after being serviced.  If you are aware of someone repeatedly leaving the containers out beyond these time frames, please use the WO link or contact the Solid Waste Department at (502)875-8527 to report the issues.
    • What should I do with Household Hazardous Waste items, such as fertilizers, drain cleaners and gas?
      • Household hazardous waste (HHW) products should never be poured on the ground, down the drain, or thrown out with the regular household garbage.  Improper disposal can cause injury from contact or contaminate ground and drinking water.  The City of Frankfort partners with Franklin County twice a year for HHW disposal.  Collection dates vary but take place during the fall and spring seasons.  For more information please visit the Franklin County website or contact City of Frankfort Solid Waste Department at (502) 875-8527.
  • Garbage & Recycle Carts-
    • My garbage/ recycle cart is broken or was stolen.  What should I do?
      • From time to time maintenance is required on containers or they may need to be replaced.  Use the WO link provided or call the Solid Waste Department at (502) 875-8527 to report the damage or stolen cart.
    • I am moving soon. What do I do with the garbage/recycling cart?
      • The city-issued garbage cart (and recycle cart) are the property of the City of Frankfort.  They are assigned to the home.  Please leave them in the rear of the home or garage of the residence when you move.  If the home will be vacant for an extended amount of time you may report the home as vacant to the Solid Waste Department at (502) 875-8527 or Public Works at (502) 352-2088.
    • I would like to request a different size cart.  How do I do that?
      • The property owner may exchange the trash container for a container of a different size upon payment to the City of the $50 cart fee for the trash container.  Changing the size of the recycle container is no cost.
      • Property owners requesting to switch their roll-out cart size at curbside may do so during the months of January and July.  The property owner must pay the $50 cart fee with either check or cash.  Payments can be made at the Public Works office located in City Hall, 315 W. Second St. or mailed to City of Frankfort, Attn: Public Works, PO Box 697, Frankfort, KY 40602.  When mailing, please include information details such as; name, address, phone number and cart request.  During other months, the property owner must exchange the cart at the recycle center by appointment after paying the $50 cart fee.  For more information contact Solid Waste at (502) 875-8527 or Public Works at (502) 875-8500.
    • I just moved to the City of Frankfort.  How do I get a garbage/ recycle cart?
      • Contact Public Works at (502)352-2088.
  • Recycling-
    • Which items are recycled by the City of Frankfort?
      • Please visit recycling for information on recyclable and non-recyclable items.
        • Where can I recycle some of the materials that are not accepted in the curbside program, such as electronic recycling?
          • Electronic recycle can be brought to the Recycle Center located at 309 Rouse Ave. Frankfort.  The hours of operation are 7:30 am- 2:30 pm.  Contact the Solid Waste Department at (502)875-8527 for additional information.
        • What should I do with common household batteries?
          • Common household batteries can be recycled at the Recycle Center located at 309 Rouse Ave, Frankfort.   Hours of operation are 7:30 am- 2:30 pm.  Automotive batteries are not accepted and can be disposed of during Household Hazardous Waste Events.
      • Yard Waste-
        • Can yard waste be placed in plastic bags?
          • No, it is illegal to place yard waste in plastic bags.  Residents may choose one of the two options for yard waste disposal
            • A permanent container labeled “yard waste” weighing no more than 50 pounds.
            • Biodegradable paper yard waste bags, available at area hardware, home improvement and discount stores.
        • What can I do with my yard waste if I forget to set it out on my regular collection day?
          • Franklin County offers yard waste services at the Franklin County Road Department located at 100 Lewis Ferry Rd.  Service times are every Wednesday between 8 am-2 pm from April 19th – October 25.  For additional information on this service contact Franklin County at (502) 875-8751.
      • Didn’t Find Your Answer?
        • If you did not find your answer here, please contact the Solid Waste Department at (502) 875-8527 or Public Works at (502) 352-2088. You can also email Public Works at jmhall@frankfort.ky.gov.

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City of Frankfort
Kentucky

City Hall
315 West Second Street
P. O.  Box 697
Frankfort KY 40601
502-875-8500
info@frankfort.ky.gov