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1. What if I accidentally call 911?
2. What should I tell the 911 dispatcher?
3. When should I call 911?
4. When should I not use the 911 telephone number?

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1. I have moved in a home or apartment, I am having problems with appliances, windows not working right, can't find smoke detectors, or there appears to be mold - what do I do?
2. I have a tenant that moved out after 4 months, and I have a new tenant ready to move in - do I have to have the home or unit re-inspected?
3. I have a tenant that moved without notice and damaged the unit - can the city help in any way?
4. I am a tenant, and there seem to be a lot of bugs in my unit - who is responsible?
5. Does the City resolve tenant/landlord disputes?
6. When are rental inspections available?

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1. Do you accept credit / debit cards?
2. How do I get on the City's bidder list?
3. How much are the Occupational Tax and the Net Profit License Fees?
4. How much is a Liquor License?
5. How much is the business license fee?
6. Where do I send my property tax payments and who do I make the checks to?
7. Who needs a business license?

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1. Who is responsible for landscape vegetation on private property ?

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1. A street light is out or not working properly, who do I call to get it repaired?
2. There is a dead tree limb or tree in the city's right-of-way. What can I do about it?
3. What do I do if a tree limb has fallen into the street?
4. Who is responsible for street trees?

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1. Can your bus provide me with transportation to the county or another nearby city?
2. What do I need to do in order to be able to ride the paratransit bus?
3. Where can I catch a bus?

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1. What information do you have concerning swimming pools?
2. Who do I contact about sanitary sewer accessibility?
3. Who do I contact for sewer backup or sewer complaints?
4. Who do I contact for sewer line locates and plan reviews?

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1. Why didn’t they pick up my extra garbage bags sitting next to the cart?
2. What is "Free Week?"
3. I am physically unable to take the carts to the curb for collection. What can I do?
4. My neighbors never take their garbage / recycle carts back to their house! What can I do about it?
5. What should I do with household hazardous waste items, such as fertilizers, drain cleaners and gas?
6. I think my garbage or recycling has been missed. Who do I contact to get it picked up?
7. If I set out carpet will the Solid Waste people take it?
8. When do you collect household appliances?

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1. My garbage / recycle cart is broken or was stolen. What should I do?
2. I am moving soon. What do I do with the garbage / recycling cart?
3. I would like to request a different size cart. How do I do that?
4. I just moved to the City of Frankfort. How do I get a garbage / recycle cart?

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1. What is my service day?
2. My garbage / recycle container was not serviced. What should I do?
3. What do I do if I forget to set out my trash, recycle, or yard waste on my regular collection day?

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1. Which items are recycled by the City of Frankfort?
2. Where can I recycle some of the materials that are not accepted in the curbside program, such as electronic recycling?
3. What should I do with common household batteries?

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1. Can yard waste be placed in plastic bags?
2. What can I do with my yard waste if I forget to set it out on my regular collection day?
3. When can I set out tree limbs and brush for collection?