Why didn’t they pick up my extra garbage bags sitting next to the cart?

Carts are serviced by fully automated garbage trucks operated by one driver.  The routes are set up to service the maximum number of carts efficiently and safely.  If items are not in the cart the driver would have to stop, get out, put the bag(s) in the cart and operate the robotic arm again.  If several households each put out an extra bag in the course of the day, the routes could not be completed.   


If you need to dispose of garbage that cannot fit into your cart, you may purchase City of Frankfort overflow bags at Kroger (East or West) or Pic Pac (downtown).  The cost of a roll of 6 bags is $6. The additional cost pays for the additional crew members needed to run an additional truck specific for overflow bags and bulky items.  


Show All Answers

1. Why didn’t they pick up my extra garbage bags sitting next to the cart?
2. What is "Free Week?"
3. I am physically unable to take the carts to the curb for collection. What can I do?
4. My neighbors never take their garbage / recycle carts back to their house! What can I do about it?
5. What should I do with household hazardous waste items, such as fertilizers, drain cleaners and gas?
6. I think my garbage or recycling has been missed. Who do I contact to get it picked up?
7. If I set out carpet will the Solid Waste people take it?
8. When do you collect household appliances?