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1. What is my service day?

View our service day schedule.  Residents can also find out their service day by downloading the FrankWaste app or calling the Public Works at 502-352-2088.

2. My garbage / recycle container was not serviced. What should I do?

If the container was at the curb by 7 a.m. on your assigned collection day and was not serviced, check the container for a violation tag explaining why the materials could not be collected.

If there is no tag, you can report a missed service through the FrankWaste app to Public Works at 502-352-2088.

3. What do I do if I forget to set out my trash, recycle, or yard waste on my regular collection day?

You can either hold the material until your next scheduled collection day or take it to the county landfill using a free voucher or paying a small fee.

For more information, visit the Franklin County website.