Carts are serviced by fully automated garbage trucks operated by one driver. The routes are set up to service the maximum number of carts efficiently and safely. If items are not in the cart the driver has to stop, get out, put the bag(s) in the cart and operate the robotic arm again. If several households each put out an extra bag in the course of the day, the routes could not be completed.
If you need to dispose of garbage that cannot fit into your cart, you may purchase City of Frankfort overflow bags at Kroger (East or West). The cost is approximately $1 per bag.. This cost pays for the crew members needed to run an additional truck specific for overflow bags and bulky items.